All of CanCare’s support services are free to cancer patients and caregivers thanks to the generous support of our donors.

CanCare will match you with a cancer survivor or caregiver with similar cancer and treatment history. If there are other specifics you are seeking in your support volunteer, please note that on your request form and we will do our best to find the best match.

Most of our support volunteers provide support over the phone and/or through a combination of email and text. CanCare volunteers provide support to clients in all 50 states and we have volunteers in 27 different states. Though one-on-one cancer support often takes place over physical distance, the emotional connection experienced often creates a feeling of closeness.

Matches are generally made within 2-3 business days after receipt of the request. A CanCare team member will reach out to you if for any reason there is a delay in making a match.

To request a match, complete our match application form. The more information you provide on the request form, the better match our CanCare team members will be able to make. If you have any difficulty completing the form or would like to speak to a CanCare team member, you can call us at 346-421-5777.

For survivors, we match based on type and stage of cancer, treatment, and age.  For caregivers, we match based on the relationship to the care receiver (e.g., caregiver to spouse or caregiver to parent) and cancer type.  Providing us with this information enables us to find the closest match available.

Yes. We offer emotional support to both cancer patients and their loved ones. Please have your loved one complete the application for support or call us at 346-421-5777.

Most of our support volunteers provide support over the phone or online.  If you and your support volunteer want to meet in person, you can talk about it together.

Yes. This can be particularly helpful when you are trying to make decisions about treatment, e.g., a mastectomy vs lumpectomy + radiation.  In this situation, a person may request a volunteer who chose a mastectomy and a second volunteer who chose a lumpectomy with radiation. If you wish to request more than one volunteer, please call us at 346-421-5777.

Yes, we offer online support groups for Survivors, Caregivers and Stage IV cancer patients. If you are interested in participating in one of these groups, email us here (and be sure to include which of the three groups you want to join) for the meeting information. You can also submit a prayer request by visiting our Prayer Request page or emailing us at prayer@cancare.org.

CanCare stands apart from traditional psychotherapy or counseling by offering a sense of community. We have a passion for providing one-on-one emotional support with a carefully-matched volunteer caregiver or cancer survivor. These survivors are not licensed therapists, but regular people who have walked the cancer journey. We know how important it is to have someone in your corner that has been where you are.

Yes. Your information will only be shared with your support volunteer.

The length of time that a one-on-one support connection lasts, depends on the client and volunteer. We know that the cancer journey often happens in many different chapters and CanCare volunteers are available for the entire journey. We want you to have a survivor or caregiver by your side for however long you need us. 

You may call the CanCare office at 346-421-5777 or email us at support@cancare.org. We know the toll the treatment process can take on a person physically, mentally, and emotionally. From phone calls and one-on-one visits to support groups, we are here for you. We’re so committed to assisting you every step of the way, CanCare offers emotional support even up to a year after your treatment is completed.